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Frequently asked questions

What is Resale IQ?

Demand intelligence for people who buy second-hand to resell. We track live listings across five EU markets (Vinted first) and which ones leave the shelf, and turn them into signals: what sells, what it is worth, whether to buy at this price, and in which sizes.

Do you guarantee I'll make money?

No. Every signal, score and verdict is informational and probabilistic, based on public market data. Outcomes depend on what you pay, condition, timing and factors outside our control. It's a decision tool, not financial advice or a guarantee.

What's the difference between Starter and Pro?

Starter (€19/mo) gives you unlimited verdicts, every product signal, Deal Scanner, market trends, brand rankings, and watchlist + portfolio P&L. Pro (€49/mo) adds the live deal finder (on demand) across 5 markets, the 3-week Order Planner, Price Compare (full intelligence on those 5, live asking-price search on 26 markets total), per-size velocity, and REST API access.

Is there a free plan or trial?

Yes for three models: New Balance FuelCell, Adidas Samba, Nike Air Force 1 and New Balance 530 on /tools, no account. Weekly brand volumes stay public on /data. Other item-level BUY, WATCH or SKIP need Starter at €19 a month. Pro at €49 adds Live Finder, Order Planner, Price Compare and API access. There is no unlimited free tier.

How do I cancel?

From your account page, open the billing portal — you can cancel, change plan, or update your card there. Cancellation stops the next renewal; you keep access until the current period ends.

How do I reset my password?

On the login page, click "Forgot password", enter your email, and follow the link we send you. If it doesn't arrive within a few minutes, check spam or contact us.

Can I get my data / delete my account?

Yes. From your account page you can export all your data (GDPR) as JSON, or permanently delete your account and its data.

Where does the data come from?

Public live Vinted listings across ES, FR, DE, IT and PT, plus which ones leave the shelf — 5,330,000+ items, scheduled for collection every 30 minutes per market and recomputed roughly every 2 hours. The figures shown are live aggregates, not estimates. Measured collection cadence: /methodology.

Is my payment secure?

Payments are handled entirely by Stripe. We never see or store your card details.

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