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Frequently asked questions

What is Resale IQ?

A market-analytics tool for secondhand resellers. We continuously track live and sold listings across Vinted's five main EU markets and turn them into clear signals — what to buy, at what price, in which sizes — so you source with data instead of guesswork.

Do you guarantee I'll make money?

No. Every signal, score and verdict is informational and probabilistic, based on public market data. Outcomes depend on what you pay, condition, timing and factors outside our control. It's a decision tool, not financial advice or a guarantee.

What's the difference between Starter and Pro?

Starter (€19/mo) gives you unlimited verdicts, all 100 product signals, market trends, brand rankings, the authenticity checker, and watchlist + portfolio P&L. Pro (€49/mo) adds the live deal finder across 5 markets, the 3-week Order Planner, per-size sell-through velocity, and REST API access.

Is there a free plan or trial?

Not currently — access is subscription-only. You can cancel any time and keep access until the end of the period you've paid for.

How do I cancel?

From your account page, open the billing portal — you can cancel, change plan, or update your card there. Cancellation stops the next renewal; you keep access until the current period ends.

How do I reset my password?

On the login page, click "Forgot password", enter your email, and follow the link we send you. If it doesn't arrive within a few minutes, check spam or contact us.

Can I get my data / delete my account?

Yes. From your account page you can export all your data (GDPR) as JSON, or permanently delete your account and its data.

Where does the data come from?

Public live and sold listings across Vinted ES, FR, DE, IT and PT — millions of items, recomputed hourly. The figures shown are live aggregates, not estimates.

Is my payment secure?

Payments are handled entirely by Stripe. We never see or store your card details.

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